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Each casino has its own requirements when hiring hosts. Some require a degree, others value prior casino experience and some may even be willing to hire you without either.
But generally, you can count on any combination of business experience, outstanding communication skills and a professional and likeable demeanor as the qualities casinos will demand.
Michael Marz has worked in the financial sector since , specializing in wealth and estate planning. After spending six years working for a large investment bank and an accounting firm, Marz is now self-employed as a consultant, focusing on complex estate and gift tax compliance and planning.
Issuing Comps Hosts must maintain a professional demeanor at all times and provide outstanding customer service.
Video of the Day. Attributes of a Successful Casino Host. About the Author Michael Marz has worked in the financial sector since , specializing in wealth and estate planning.
What Is a Banquet Chef? How much should i tip my host etc…. We talked to a host who works in a major strip casino and she was kind enough to sit down with us and answer some of your questions regarding the job.
Note that, for privacy reasons due to her job that we can understand, she spoke on condition of anonymity so we will not mention where she works but it is one of the major Casinos on the strip.
In a few words how would you define a Casino Host? A Casino Host will usually try their best to please patrons of their casino and to fulfill any reasonable requests their customers might have.
Comps can range from complimentary meals, beverages, and show tickets right up to full accommodation in the hotel. A Casino Host develops a relationship with every level of gambler, from first-timers playing quarter slot machines to multimillion-dollar gamblers a high roller.
Could you talk about your professional path that led to your position today? Or more generally how can one become a host?
What schooling is needed to become one? What type of training do hosts get? I started working in the casino as a beverage server.
Several years later, I moved to the hotel as a manager. I worked very closely with casino hosts managing their guest reservations.
After a while I decided to apply for the host position. I was very well known in the casino and the manager hired me right away.
As a player, how do i get assigned a Casino host? Normally if a person plays slots for sereval hours a day during their trip, they would get a casino host.
The table game amounts really range from casino to casino. As far as how casinos categorize players, is there such a thing as gambling range or minimums that could define a low roller, medium and high roller?
Each casino is different but hosts can comp up to a certain amount of that number. Regarding the calculation of comps, what are the differences between slots and table games and how does that affect the amount of comps one player can expect?
At my casino for tables we comp based on theo and loss, but it is very hard to earn a high theo on tables. We comp a lot more on slots.
Partly because the games on tables are somewhat controlled by the customer. The customers can pick or choose what cards they want to keep or throw away.
Slots are completely random, so the casino has the advantage. How do you get paid? Is there some kind of commission based on a percent of what your guest spends, a one time payment for the guest showing up?
Hosts are either compensated quarterly or yearly. At the beginnining of the year or quarter hosts are given a benchmark, a number that represents how much money they need to bring into the casino for that time period.
If a host meets their goal they will receive a bonus. Casino hosts are also paid a yearly salary. Is there such a thing as competition between hosts working fort the same property i.
People are sometimes confused on how much they should tip or take care of their Casino host. What do you think are the good practices on that matter?
We are paid a nice salary, so anything extra is just that…. One of our readers heard that an Executive Casino Host is for a higher player and can comp more freely than a Casino Host?
An Executive host does have higher players, and the comping ability is higher as well. With the trend towards automation of comps I.
No because there are a range of casino hosts and a range of players. The first position starting out in the host department is a junior host.
They act as an assistant to the department and can make room reservations for guests or issue food comps. Notice I said qualified.
Not everyone plays enough to receive a casino host. Then there are the Executive Casino Hosts. They have the next level of players.
Then there are Senior Executive Casino hosts who have the next level players and finally there are Player Development Hosts who have the highest level players in the casino.
If there is a celebrity guest that plays at a casino, they will often be assigned directly to the General Manager of the casino and not a host. Not every casino has the 4 levels of hosts but the bigger ones will.
Is it better to email or call our host? It depends on the host and the guest.